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My Internship Experience
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I completed my TECM Practicum at IEA, Inc., a Dallas-based civil engineering design firm. As a Communications Intern, I was responsible for my main internship project, an internal training document, as well as various tasks to help the Communications Department succeed. Main Project The cornerstone of my internship was an internal training document for…
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Tone, Voice, and AI: Final Thoughts on Style in Technical Writing
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TECM 5190: Style in Technical Writing provided important insight into how style, tone, and other linguistic elements of writing can impact reader perception, and how generative AI tools can be of use in the technical communication field. Both of these course objectives provided important guidance as I finished up TECM 5190 and continued work…
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Why Plain Language and Tone of Voice Matter in Technical Writing
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Weeks three and four of TECM 5190: Style in Technical Writing were focused on plain language and how tone of voice is used in both of these concepts. These modules reinforced the concept of how choices in language and tone can shape the meaning of writing and affect any audience positively or negatively. What…
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Writing with Intent: How Style Guides Drive Success in Technical Communication
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Throughout the first two weeks of TECM 5190: Style in Technical Writing, our class has been discussing the importance of brand identity. I recently started an internship at an engineering consultation firm, where I’ve had the opportunity to observe how these principles are implemented in a professional environment. This real-world exposure has deepened my…
Claire B. Jones
Second-year graduate student studying Professional and Technical Communication at the University of North Texas.
Project Overviews
View a summary of my projects below. Click on the title or image, or see my Projects page, to learn more about each one.
Answering an RFP
I used RFP analysis techniques and the six slot proposal method to create a compelling proposal for a local charity.
Multipage Document Revision
I used Adobe InDesign’s numerous features to transform a document by incorporating the best practices for accessibility, readability, and document design.
Single-Sourcing Content Restructure
My team took pre-existing instructional content and used MadCap Flare to transform it into an entirely single-sourced project. This project improved the company’s and users’ content experience.
Quickstart Video Guide
Using Camtasia, I created a quickstart guide for users new to Canva. This short video introduces users to the software and helps them get started immediately.
Published Technical Guide
In collaboration with the iFixIt Fast Fix team, I identified a repair that needed a written guide. I authored the guide and created visual aids to provide top-tier instructions for users.